Privacy Policy
Effective date: 10 August 2026
This policy explains how Nomad Property Manager, operated by NomadEngineer LLC, handles personal information submitted through the platform.
1. Information we process
We may process account and contact information, property and rental records, rental applications, identity and affordability information, uploaded documents, lease and payment records, communications, maintenance information, security logs and technical usage information.
2. Why we use information
Information is used to register and secure accounts; connect owners, property managers, agents and tenants; advertise rentals; manage applications, screening, viewings, leases, payments and property operations; meet legal and compliance duties; prevent fraud; provide support; and maintain audit records.
3. Who can access information
Administrators may access organisation records for platform administration. Owners and property managers see records for their portfolios. Agents see only properties and tenants assigned through active relationships. Tenants and applicants see their own records. Relevant information may also be shared with authorised service providers, screening providers, professional advisers, regulators or law-enforcement bodies where permitted or required.
4. Application documents
Identity documents, payslips, bank statements and other application evidence are stored in protected server storage and delivered through authenticated, role-scoped download controls. Applicants should upload only information requested for a legitimate rental process.
5. Legal basis and consent
We process information where necessary to provide requested services, administer contractual or pre-contractual rental steps, pursue legitimate property-management and security interests, meet legal obligations, or act on valid consent. Screening consent does not automatically authorise every possible check; separate authorisation may be required.
6. Retention and security
Records are retained only as long as reasonably required for rental administration, legal obligations, disputes, security and audit needs. We use access controls, password hashing, expiring security links, scoped permissions and protected file storage. No internet service can guarantee absolute security.
7. Your choices and rights
Subject to applicable law, you may request access, correction or deletion of personal information, object to certain processing, withdraw consent where processing depends on consent, or raise a complaint. Some records may need to be retained for legal, contractual or audit reasons.
8. Cookies and session data
The platform uses essential session cookies for secure sign-in, form protection and account continuity. Additional analytics or marketing cookies should not be introduced without updating this policy and implementing any required consent controls.
9. Contact and policy changes
Privacy requests should be sent through the organisation administrator or the official contact channel published by Nomad Property Manager. We may update this policy as services or legal requirements change; the effective date will identify the current version.